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Returns & Exchange
Return & Exchange Policy
At Happy Place Gift, we strive to provide the best shopping experience. If you are not completely satisfied with your purchase, we’re here to help!
Returns
• Items can be returned within 7 days of receiving your order.
• To be eligible for a return, the item must be:
• Unused and in the same condition that you received it.
• In the original packaging with all tags and accessories intact.
• Certain items, such as personalized or custom-made products, are non-returnable.
Refunds
• Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.
• If approved, your refund will be processed to your original payment method within 5-7 business days.
Exchange
• We offer exchanges for defective or damaged items.
• For exchanges, please contact us within 48 hours of receiving the product.
How to Initiate a Return
1. Email us at support@happyplacegift.in with your order details and reason for return.
2. Our team will guide you through the process and provide a return shipping address.
3. Please note that customers are responsible for return shipping costs unless the item is defective or incorrect.
Exceptions
• We do not accept returns for items on clearance or items marked as “Final Sale.”
• Products damaged due to improper use or mishandling are not eligible for returns.
Need Help?
For further assistance, reach out to our customer support team at support@happyplacegift.in or call us at +91 91061 03430.
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